Help with Passclip

Contact

Email hi@noahyao.me. Say which ticket seller your ticket is from and what went wrong; please don’t send the ticket itself unless we ask.

Making a pass

In the iPhone app, paste your ticket email, a link to your e-ticket, or choose a PDF or screenshot, then tap “Make pass”. On iPhones with Apple Intelligence the app reads it on the iPhone. On other iPhones, copy Passclip’s prompt into any AI chat with your ticket email and paste the reply back. On this website, paste the AI’s reply.

The barcode is missing or wrong

Passclip only uses a barcode read from your own ticket. Choose a screenshot of the code from your ticket under “Add code from a screenshot”, check that it matches, and add the pass again. Delete the old pass from Wallet first.

A detail is wrong

Check every detail before adding the pass: the app shows what it couldn’t confirm in your document. Tap “Edit reply”, correct the text, and preview again.

Privacy

Your emails and documents are read on your iPhone. Only the pass details go to the Passclip server to sign the Wallet pass, and nothing is stored. Read the privacy page.